Hi fellow CSPC Members! This is Skitty, your HR Director and Conflict Resolution Coordinator. I have been volunteering in these roles (as well as additional roles) for years. This has been a lot of heavy lifting, for a very long time. So, I will be stepping back from the position of Conflict Resolution Coordinator at the 8/13/25 Board Meeting. That may seem like a long time off, but from a handoff sense, there isn’t a moment to lose.
You may be thinking, “I didn’t know we had a Conflict Resolution Coordinator. What even is that?” Here’s an overview. The Conflict Resolution Coordinator:
leads the Incident Handling Team
designs and improves incident handling tools and processes
collaborates with volunteers in other areas of the CSPC to resolve incidents and reduce the likelihood of future occurrences
actively designs CSPC policies to promote a culture of consent
Over the past few years, there has been a lot of growth in how we handle consent incidents at the CSPC. I am continuing to lay the groundwork for a team approach to conflict resolution and incident handling that wasn’t viable in the past. My plan is to have a solid, well-functioning structure in place prior to the August handoff.
Hopefully you are thinking, “What can I do to help?” I’m glad you asked. Here’s what we need:
Keep practicing consent!
Keep speaking up when something looks or feels nonconsensual or just “wrong.”
preferably in the moment, communicate your concerns to those involved and to those who can help problem solve (including Monitors, ECs, and Discord Mods)
if you are not able to reach resolution, file an incident report or Discord ticket
Educate yourself! The opportunities are endless.
Volunteer - your ideas, your time, your expertise.
If you are already volunteering, train for a position of greater responsibility.
If you wish to volunteer with the Conflict Resolution Team, email hrdirector@thecspc.org
Heads-up:
volunteering with this team requires you to initiate each step
you need to self-direct and follow through
an ongoing commitment is required
willingness to maintain impartiality and confidentiality are mandatory
If you are already part of the team and are interested in being the next Conflict Resolution Coordinator, email hrdirector@thecspc.org.
I will continue to share more information between now and August. Stay tuned!